Privacy Policy

Last Update: September 8, 2020
Overview

This Privacy Policy describes how we handle personal data we collect online through our website https://stories.pinduoduo-global.com (this “Site”). This Privacy Policy explains the types of personal data we collect and process, how we may use and share the data, and the choices that are available to you with respect to our handling of your data.

Please note that this Privacy Policy applies to this Site only, and other of our websites and our online products and services have their own separate privacy policies.

Collection and use of information

To conduct business and deliver services through this Site, we may collect and use personal information in several ways in connection with this Site, including:

Newsletters

For our newsletter subscription, we collect your email address. If you want to unsubscribe, simply email hello@pinduoduo.com and request to cancel your subscription.

Questions and inquiries

For inquiries and questions, we may collect the inquiry or question and any other additional information voluntarily submitted to us, such as name and contact details including email address, phone number and mailing address. We use this information to address the inquiry and respond to the question.

Surveys

We may offer opportunities to provide feedback or participate in surveys, including surveys evaluating our services or sites. Participation is voluntary. We collect information requested in the survey questions and uses the information to evaluate, support, maintain and improve our services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

Customer service

We may communicate with users to provide requested services and in regard to issues relating to their subscription we reply via email.

Other collection and use of information

Application and system logs

We automatically collect log data to help ensure the delivery, availability and security of this Site. Log data may include technical information about how a user or visitor connected to this Site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the Site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web analytics

We may use third party web trend analytical services such as Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable us to link information with application and system log data. We use this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this Site and its services.

Cookies and other information collected by automated means

This Site uses cookies and similar technologies to personalize content, measure traffic patterns, evaluate the effectiveness of our marketing communications, control security and track use and access of information of this site. Users can manage and block the use of cookies through their browser. Disabling or blocking cookies may limit the functionality of this Site.

We, our service providers, and our business partners, may also collect certain information about the use of our websites and mobile apps by automated means, such as cookies, web beacons and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. We and our service providers and business partners may collect information about your online activities over time and across third-party websites.

The information that may be collected by automated means includes:

  • URLs that refer visitors to this Site;
  • Search terms used to reach this Site;
  • Details about the devices that are used to access this Site (such as IP address, browser information, device information, and operating system information);
  • Details about your interaction with this Site (such as the date, time, length of stay, and specific pages accessed during your visits to this Site, and which emails you may have opened);
  • Usage information (such as the number and frequency of visitors to this Site); and
  • Geo-location data (which determines your current locations).

We may associate the information we collect by automated means with the device you use to connect to this Site, or email or social media accounts that you use to engage with us or our partners.

Because there is not yet a consensus on how companies should respond to web browser-based do-not-track (“DNT”) mechanisms, we do not respond to web browser-based DNT signals at this time.

Marketing

We may send or direct marketing communications to users, provided that

  • such marketing is consistent with applicable law and our legal obligations;
  • we will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing; or
  • where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.
Cookies and advertising

Web browsers may offer users of this Site the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or functionality of this Site may not function correctly. To support and enhance this Site, we may serve advertisements, and also allow third parties to serve advertisements, through this Site. These advertisements are sometimes targeted and served to particular users and may come from third party companies called "ad networks." Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms. We are not responsible for the privacy practices of these ad networks and other parties. Advertisements served through this Site may be targeted to users who fit a certain general profile category, which may be inferred from information you provide to us, based on your usage patterns, or based on your activity on Third Party Services (as defined in this Privacy Policy). We do not provide personal data to any ad networks for use other than in connection with this Site.

Some of our business partners that collect information about your activities on our websites may be members of organizations or programs that provide you with choices regarding the use of your browsing behavior for purposes of targeted advertising. For example, you may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking  here or the Digital Advertising Alliance by clicking  here. European users may opt out of receiving targeted advertising on websites through members of the European Interactive Digital Advertising Alliance by clicking  here, selecting your country, and then clicking “Choices” (or similarly-titled link). Mobile app users may opt out of receiving targeted advertising in mobile apps through members of the Digital Advertising Alliance by installing the AppChoices mobile app, available  here, and selecting your choices. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.

Geo-location data

You may stop sharing your location data by adjusting your mobile device’s location services settings. For instruction on changing the relevant settings, please contact your service provider or device manufacturer.

Children

Our websites and mobile apps do not knowingly collect personal data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided personal data to us through our websites or mobile apps, please contact us, and we will endeavour to delete that information from our databases.

Links to Other Websites and Third-Party Content

We may provide links to other websites, services, and applications, such as Facebook, Youtube, Linkedin and Twitter that are not operated or controlled by us (the "Third Party Services"). The policies and procedures we described here do not apply to the Third-Party Services. While we attempt to facilitate access only to those Third-Party Services that share our respect for your privacy, we cannot take responsibility for the content, privacy policies, or practices of those Third Party Services. We encourage you to review and understand the privacy practices of any Third-Party Services before providing any information to or through them.

International Data Transfers

We may transfer your personal data to countries other than the country in which you initially provided the information for the purposes described in this Privacy Policy. For example, we typically transfer your personal data to Singapore, where our team is located. The countries to which we transfer personal information may not have the same data protection laws as the country in which you initially provided the information.

We may transfer personal data from the European Economic Area ("EEA") to countries that the European Commission has deemed to adequately safeguard personal information, in which case no additional safeguards are required in order to transfer this information. If we transfer your personal data to other countries, we will either transfer it subject to the recipient's compliance with standard contractual clauses, EU-US Privacy Shield, or Binding Corporate Rules, or with your consent to the transfer, unless we are permitted by law to transfer personal data without such formalities. You may contact us for a copy of the specific safeguards applied to the export of your personal data.

Security

We maintain reasonable administrative, technical and physical safeguards designed to protect the personal data we maintain against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, we cannot guarantee that the measures we maintain will ensure the security of the personal data.

Disclosure and sharing of personal information

We may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor).
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law.
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law.
  • In connection with the sale, joint venture or other transfer of some or all of our company or assets, subject to the provisions of this privacy policy.
  • To investigate or address actual or suspected fraud or other illegal activities.
  • To exercise our legal rights, including enforcement of the Terms of Use for this site or another contract.
  • To our affiliated companies and other companies and organizations who perform work for us and are obligated to protect the privacy of personal information consistent with this privacy policy.
  • To marketing and advertising platforms, such as Google, Twitter, Facebook, Linkedin and Instagram, in order to tailor the content you see when visiting our site from these platforms. These platforms may combine information they collect on this site with data on their platforms and data they collect from other websites or through other sources in order to conduct targeted advertising. The processing activities of these third party marketing platforms are governed by their own privacy policies, not this privacy policy. To opt out of the ads targeting cookie for Facebook, click here. To opt out of Google analytics, click here. To opt out of the LinkedIn cookie, click here.
Correcting/Updating personal information

If a user's personally identifiable information changes (such as your email address), we provide a way to correct or update that user's personal data provided to us. This can be done by sending an email to hello@pinduoduo.com.

Sale of personal information

We do not rent or sell personal information in exchange for any payment of money.

Your Rights And Choices

You have certain rights and choices regarding our processing of your personal data. Please note that if your exercise of these rights and choices limits our ability to process personal data, you may not be able to use this Site. We reserve the right to verify your identity in connection with any requests regarding personal data to help ensure that we provide the information we maintain to the individuals to whom it pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information. General objections to the processing of personal data

To the extent provided by applicable law, you may withdraw any consent previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply these preferences going forward. In some circumstances, withdrawing consent to our use or disclosure of your personal data will mean that we may no longer be able to provide service to you through this Site.

Access to personal data
You may request access to the personal data we maintain about you. You may request to correct any errors in your personal data. We may reject your request to access or correct personal data, as permitted by applicable law. If we reject your request, we will notify you of the reason(s) for the rejection.

In order to access your personal data, we will require you to provide proof of your identity. This information will only be used for that purpose.

Portability of personal data
Under certain conditions, you may request that we transfer your personal data to another data controller. We may reject your request, as permitted by applicable law. If we reject your request, we will notify you of the reason(s) for the rejection.

Deletion of personal data
You may request that we delete your personal data. We may reject your request, as permitted by applicable law. For example, we may be required by legal, tax or other reasons to retain your personal information in its business records. If we reject your request, we will notify you of the reason(s) for the rejection.

Retention
We retain your personal information as long as we have an ongoing legitimate business need to do so for example to provide services to you, or as required or permitted by applicable laws, such as tax and accounting laws.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Requests and contact

Please contact us about this privacy policy or if you have any requests or questions relating to the privacy of your personal information at hello@pinduoduo.com.

Changes to this privacy policy

We may revise this privacy policy through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of personal information, we will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the privacy policy or any objection to any revisions.

If you are an EEA or Canadian resident, you also have the right to file a complaint with the supervisory authority of your member state or province.

Cookie Declaration